Privacy Policy
Last updated: 12/6/2025
Introduction
NekoMind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered knowledge graph platform.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Email address
- Name (optional)
- Payment information (processed securely by third-party payment processors)
- Account preferences and settings
Usage Data
We automatically collect certain information about your device and how you interact with our service:
- Browser type and version
- Operating system
- IP address
- Pages visited and features used
- Time and date of visits
Content Data
We store the content you create within NekoMind, including your knowledge graphs, nodes, connections, AI-generated content, and related metadata.
AI Processing Data
When you use AI features (mindmap generation, cards, summaries, etc.), your content is processed to generate results. We do not use your content to train AI models.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process AI generation requests and deliver results
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent: When you authorize us to share information
- Service providers: With third-party vendors who perform services on our behalf (including AI providers)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, sale, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent
To exercise these rights, please contact us at support@nekomind.com
Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our service. You can control cookies through your browser settings.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@nekomind.com